The modern practice system for Australian audiology.

HSP, DVA, NDIS and WorkCover claims. Serial-to-invoice with warranty clocks. Audiograms with NOAH import and export. One system, one database, and every number reconciling to the rows beneath it.

Book a demo See what it does

Built in Australia for Australian practices, with Australian support. Designed with practising audiologists.

This is the screen a general practice tool cannot show you.

Five of them, in fact. Every one below is the real product. Click through and see what a day, a hearing test, a claim and an invoice actually look like.

ClaimsYour dayHearing testsDevicesInvoices

Every claim the practice has raised, across HSP, DVA and NDIS, with the program's own rules run against it: what is ready to lodge, what came back rejected and why, and what is running out of time.

The claim register: more than a thousand claims across the Hearing Services Program, DVA and NDIS, each row showing the client, scheme, voucher number, item codes, state, and tick columns for ready, signed, sent, paid and rejected, with claim age and the amount outstanding. A strip of warnings above the table counts items ready to lodge, items rejected, and items approaching or past the lodgement deadline. — Claims: every claim raised, with the program's own rules run against it

One clinic's day on one screen: who is coming, who has arrived, which reminders went out, and who replied. The front desk works from this and nothing else.

The Today screen: counts for appointments still to come, arrivals, no-shows, chair utilisation and gaps, then a table of the day's appointments showing time, client, type, audiologist, status, whether an SMS was delivered and whether the client replied. — Today: one clinic's day, with the reminders that went out beside it

Air, bone and masked thresholds per ear, drawn with the standard symbol set. The three-frequency average is computed from the thresholds and checked against the fitting threshold beside the plot.

A hearing test open in the clinical workspace: the client's record history on the left, the test header with date, method and funding, and the audiogram plotted with the standard symbol set for air, bone and masked thresholds. Beside the plot, the three-frequency average hearing level is computed for each ear and checked against the eligibility fence. — A hearing test: air, bone and masked per ear, with 3FAHL computed

Every aid fitted, with its left and right serials, the trial clock and the warranty clock. Filter for the fittings that come out of warranty next month, or the trials that are overdue.

The device register: a row per fitted device showing client, make and model, the left and right serial numbers separately, status, warranty expiry, days left in trial and the date fitted. Filters across the top include trials overdue and warranty expiring within ninety days. — Devices: every serial fitted, with its trial and warranty clocks running

What has been invoiced, what has been paid against it, and what is still owed, with GST handled the way the ATO writes it.

The billing surface showing invoices with their totals, what has been paid against each, and the balance outstanding, filtered by state. — Billing: invoices, part payments and what is still owed

See everything it does

Enter it once.

Type something in one place and it turns up everywhere else it is needed. Clients, appointments, devices, stock, claims and the ledger are one set of records seen from different angles, not eight apps you keep in step by hand.

Client lifecycle: One record from the first enquiry to every review after the fitting, with every call, text and letter on it.
Appointment management: Calendars for one audiologist or ten, plus rooms, waitlists, repeat bookings and reminders that send themselves.
Device lifecycle: Every aid carries its serial from purchase order to patient to invoice line, with the trial and warranty clocks running.
Inventory management: What is on hand at each clinic, purchase orders, goods receipt, and the landed cost of each individual unit.
Claims management: HSP, DVA, NDIS and WorkCover in one register, from claim item to batch to claim file to return file.
Billing and payments: Quotes, invoices, receipts, part payments and instalments, with GST handled the Australian way.
Clinical records: Audiograms as data per ear, tympanometry, outcomes and visit notes, on the same record as the aids and the invoices.
Recalls and reminders: A rule counts twelve months from the fitting date and puts the client on that clinic's recall queue.

Each of these opens up on the features page, in plain words and with the screens beside them.

A practice of one and a practice of twenty use it differently.

3 shapes

One clinic, one audiologist: You are the audiologist, the front desk and the bookkeeper.
Several clinics, one audiologist: Some of the rooms are yours, and some you drive to.
Several clinics, several audiologists: Several clinics, several audiologists, and somebody has to see the whole thing.

See how each one runs

Built for Australia, and here is what that means.

Not an adjective. Each of these is a thing in the product rather than a market it is sold into.

The Hearing Services Program, end to end: Vouchers and their expiry, the item numbers and the fee schedule, claim items batched into a claim file, the return file read back in, and every rejection carrying the reason code it came back with. Not an export you finish in a spreadsheet.
DVA, NDIS and WorkCover beside it: The other three ways an Australian practice gets paid, in the same claim register and the same aging report as HSP, so what is owed to you is one number rather than four.
GST the way the ATO writes it: Tax invoices carry the wording, the seller's ABN, the buyer's name and the GST amount the rules require, with each line marked taxable or GST-free so a mixed invoice is itemised the way the rules demand. Never the “total includes GST” shorthand, which a GST-free or mixed invoice is not entitled to use.
Australian addresses, dates and money: States and postcodes validated as Australian, dates read the way you write them, and every price in Australian dollars.

Where your data actually sits.

Settled

Compute, database, documents, logs, backups and even the container image builds are all in Azure Australia East. Backups are redundant inside the region and do not leave it.
Reminder and invitation emails carry patient names, so they go through Azure Communication Services with its data location set to Australia, from a domain we own and verify.

Not yet

SMS still routes through a United States region. It is the one remaining integration that carries patient-identifying content offshore, and moving it to Sydney is the next residency item.
Azure is a United States company, so data sitting in Sydney is still reachable under the US CLOUD Act. That satisfies “your data stays in Australia”. It does not satisfy “sovereign” in the strict sense some government buyers mean, and we do not claim it.
There is no SOC 2 report and no ISO 27001 certificate, so there is no badge on this site. The specifics above are offered instead.

These are real screens from the product, photographed against a demonstration database. The practices, the people, the serial numbers and the claim references are invented, and no patient appears anywhere on this site.

$350per audiologist, per month

You pay for the audiologists who see patients, and each carries 2 logins. Clinics, locations and visiting sites are unlimited and free. Every clinical, claims, stock and billing capability included, no setup fee, and no margin taken on your patients’ payments. Pay yearly and one month is free.

Book a demo See full pricing

Prices in Australian dollars (AUD), excluding GST. A further login is $100 a month, an external accountant or bookkeeper seat $50.